247 Medical Billing

Stop Losing Money to Unpaid & Denied Claims. Recover Every Dollar You've Earned.

247 Medical Billing’s Medical AR Recovery Services pursue every aged, denied, and underpaid claim across all payers and all specialties. Performance-based model: no recovery, no fee.

Practice AR Health Benchmarks

Healthy AR Days (DAR)

Industry best practice

≤ 35 Days

Claims > 90 Days (Max)

The 10% Rule

< 10%

Net Collection Rate

Gold standard

≥ 95%

Recovery on 120+ Day Claims

Without AR recovery service

< 40¢

Our Clean Claim Rate

vs. 75–85% industry avg

97%+

Is your AR exceeding these benchmarks?

Get a free audit — we'll tell you exactly what you're losing.

Clean Claim Rate — 1st Pass
0 %
Average Time to First Recovery
0 Days
Of Denied Claims Never Resubmitted Industry-Wide
0 %
Average Revenue Recovered Per Practice Annually
150 K+
The Revenue Leak Is Real

Your Practice Is Losing Thousands
Every Month. Here's the Proof

Most healthcare providers don’t know how much revenue they’re leaving on
the table. These are the industry statistics that make AR recovery a
critical service — not an optional one.

11.8%

Average Industry Denial Rate (2024)

The average initial claim denial rate hit 11.8% in 2024 — up from 10.2% just two years prior. Most practices cannot absorb this loss.

<40¢

Recovery Rate on 120+ Day Claims

Claims beyond 120 days recover at less than 40 cents on the dollar. Early, aggressive AR follow-up is the only way to maximize recovery.

25%

Of Patient Services Go Unpaid

Industry surveys show that approximately 25% of patient services rendered go unpaid — representing hundreds of thousands in lost revenue annually.

65%

Of Denied Claims Never Resubmitted

65% of denied claims are never appealed or resubmitted by in-house billing teams — meaning practices permanently write off revenue that was fully recoverable.

Practices with NCR below 92% lose $150K–$700K annually.

A $5M practice recovering from 87% to 97% NCR gains back $500,000 in previously surrendered revenue.

The Revenue Leak Is Real

What Are Medical AR
Recovery Services
and Why
Do They Matter?

Medical AR Recovery Services (also called Accounts Receivable Recovery) is the systematic process of identifying, pursuing, and collecting unpaid insurance claims, denied reimbursements, and patient balances that have aged or been rejected — before they become permanent write-offs.

Unlike standard medical billing which processes current claims, AR recovery focuses on money already earned but not yet collected — claims in aging buckets of 30, 60, 90, 120, and 365+ days.

Every day a claim sits unpaid, its probability of full recovery drops. Our Account Receivable Recovery Company specialists intervene with payer-specific expertise, structured appeals, and persistent follow-up to maximize every dollar you’re contractually owed.

AR Recovery vs. Standard Billing

AR recovery targets aged + denied claims. Standard billing processes new claims. Both are needed for a complete revenue cycle.

AR Recovery vs. Collections Agency

We are NOT a collections agency. We work professionally with payers and patients — protecting your reputation and patient relationships.
 

Key Metric: Days in AR (DAR)

DAR measures how long it takes to collect payment. Below 35 days = healthy. Above 40 = revenue risk. We reduce your DAR systematically.
 

Key Metric: Net Collection Rate (NCR)

NCR is the percentage of collectable revenue actually collected. Industry gold standard is 95%+. We track and improve your NCR monthly.
Our AR Recovery Services

Comprehensive Accounts
Receivable Recovery Solutions
for
Every Practice

From aged insurance claims to complex payer appeals — our Medical AR
Recovery team handles every category of unpaid revenue with specialized
expertise.

Aged Claims AR Recovery

We recover claims aged 30, 60, 90, 120, and 365+ days. The older the claim, the harder it is to recover — our specialists know exactly how to pursue aged AR before timely filing limits expire.

30–365+ Day Claims
Priority Aging Buckets
Timely Filing Protection

Insurance Denial Management & Appeals

Every denied claim is analyzed for root cause, corrected, and appealed through the right payer channel. We manage Medicare 5-level appeals, Medicaid redeterminations, and commercial payer reconsiderations.

Medicare Appeals
Medicaid Redeterminations
Commercial Payer Appeals

 

Underpayment Detection & Recovery

Payers routinely pay less than contracted rates and post them as ‘adjustments.’ Our fee schedule audits identify systematic underpayments and recover the revenue difference you’re contractually owed.

Fee Schedule Audits
Contract Compliance
Payment Posting Review

 

EHR Transition AR Protection

System conversions are the #1 cause of revenue loss spikes. We protect your existing AR portfolio during EHR migrations, vendor transitions, and staff changes — ensuring zero claims fall through the cracks.

System Migration Support
Backlog Cleanup
Revenue Protection

 

Old AR Cleanup & Backlog Recovery

Inherited a billing backlog from a previous vendor? We conduct project-based AR cleanup engagements (60–90 days) to audit, recover, and resolve legacy accounts receivable before they expire permanently.

Vendor Transition Cleanup
Legacy AR Recovery
Write-Off Prevention

 

Workers' Comp & Specialty Payer Recovery

Workers’ Compensation, Tricare, VA, auto liability, and specialty payers have unique billing requirements. Our dedicated specialists navigate complex lien filings, fee schedules, and carrier-specific appeal processes.

Workers’ Compensation
Tricare / VA Claims
Auto Liability Billing

 

How It Works

Our 6-Step Medical AR Recovery
Process

A proven, systematic methodology that recovers aged and denied claims
faster — with full transparency at every step.

 
  • Free AR Audit & Assessment

    We conduct a full analysis of your accounts receivable aging report — identifying every recoverable claim, the root cause of non-payment, and your estimated recovery potential. No obligation, no cost.

  • Claim Prioritization & Strategy

    Our specialists prioritize claims by recovery urgency — targeting timely-filing near-limit claims first, then high-dollar aged accounts, followed by systematic cleanup of small balance and complex denied claims.

  • Aggressive Claim Follow-Up & Appeals

    We pursue every payer through phone, portal, and written appeals. Our team understands payer-specific appeal procedures for Medicare, Medicaid, and all commercial insurers — maximizing your overturn rate.

  • Claim Correction & Resubmission

    Denied or rejected claims are reviewed for coding errors, missing documentation, credentialing gaps, or eligibility issues. Corrected claims are resubmitted with proper supporting documentation for maximum approval rates.

  • Patient Balance Resolution

    For balances owed by patients, we generate clear, easy-to-understand statements and handle direct patient outreach professionally — we are NOT a collection agency. We improve patient satisfaction while improving collections.

  • Reporting, Insights & Root Cause Elimination

    You receive real-time dashboards and monthly reports tracking recovery rates, payer performance, denial trends, and AR days. We identify systemic billing issues to prevent future revenue leakage.

Why 247 Medical Billing

The Account Receivable Recovery
Company
That Recovers What
Others Write Off

We go where other AR companies won’t — pursuing small balances,
complex denials, and aged claims that most billing teams consider
uncollectable.

 

🎯 No Recovery. No Fee.

Performance-based contingency model — you pay only when we successfully collect. Zero financial risk to your practice.

⏱️ Results in 30–60 Days

Priority-based approach targets at-risk claims first. Most clients see measurable cash flow recovery within the first month.

🔒 100% HIPAA Compliant

Fully HIPAA-compliant operations with signed Business Associate Agreements. Your patient data is always protected.

📞 24/7 Support & Availability

Our AR recovery team works around the clock across all US time zones — because your revenue doesn't wait for business hours.

🏆 97%+ Clean Claim Rate

Industry-leading first-pass acceptance rate versus the 75–85% industry average. Fewer denials mean faster payments.

🧠 Specialty-Specific Expertise

Certified coders and billing specialists trained in 32+ medical specialties — from Primary Care to complex Neurology and Oncology.

📊 Real-Time Reporting Dashboards

Full transparency into AR aging, recovery rates, payer performance, and denial trends — updated in real time, always accessible.

🔧 Root Cause Denial Prevention

We don't just recover today's denials — we identify systemic billing issues and eliminate the root causes to prevent future AR buildup.

All Specialties Covered

Medical AR Recovery Services for Every Specialty

Each medical specialty has unique denial patterns, payer-specific billing rules, and CPT code complexities. Our certified billing specialists are trained across 32+ specialties — ensuring specialty-accurate AR recovery strategies that maximize your collection rates.

Physician Practices

CPT-level denial resolution, provider credentialing gap fixes, specialty-specific fee schedule verification

Hospitals & Health Systems

DRG-based recovery, facility fee billing, large-volume ERA processing, multi-facility AR management

ASCs & Specialty Centers

Outpatient surgery billing, modifier disputes, anesthesia billing reconciliation

Multi-Specialty Groups

Cross-specialty denial pattern analysis, unified reporting, group-level NCR optimization

Specialties We Serve

Primary CareOrthopedicsCardiologyNeurologyRadiologyBehavioral HealthPhysical TherapyOncologyOB/GYNUrgent CareGastroenterologyDermatologyOphthalmologyPodiatryAnesthesiologyASC / Surgery CentersHospitalistsMulti-Specialty GroupsInternal MedicineEndocrinologyRheumatologyPulmonologyNephrologyPsychiatry
Side-by-Side Comparison

247 Medical Billing vs. In-House
Billing vs. Competitors

See exactly why healthcare practices choose 24/7 Medical Billing for their
Medical AR Recovery and Accounts Receivable Management needs.

Feature / Factor 247 Medical Billing Typical In-House Team Generic Billing Company
Aged Claim Recovery (90–365+ days) Specialized pursuit Often written off Limited effort
Small Balance Recovery Every claim pursued Ignored Usually skipped
Pricing Model Contingency — No recovery, no fee $Fixed salary + benefits Monthly fee regardless
Clean Claim Rate 97%+ first-pass rate 75–85% avg Varies widely
Specialty-Specific Expertise 32+ specialties Limited by staff training Generalist approach
Workers' Comp & Specialty Payers Dedicated specialists Often not handled Basic coverage
EHR Transition AR Protection Full support included High risk period Extra cost
Real-Time Reporting Dashboard Live transparency Manual reports only Monthly basic reports
HIPAA Compliance + BAA Fully compliant + BAA Internal compliance Verify carefully
Root Cause Denial Prevention Systemic fix + prevention Reactive only Rarely addressed
24/7 Support Availability Round-the-clock Business hours only Limited availability
Industry Knowledge

Key Medical AR Recovery Terms Every Practice Should Know

Understanding these entities and metrics helps you evaluate your AR performance and communicate effectively with your billing partner.

Days in AR (DAR)
Measures how long it takes to collect payment after services are rendered. Healthy DAR: ≤ 35 days. Above 40 days signals revenue risk.
Net Collection Rate (NCR)
The percentage of all collectable revenue actually received. Gold standard: 95%+. Below 92% means significant revenue is being surrendered.
Clean Claim Rate
The percentage of claims accepted by payers on first submission without correction. Industry avg: 75–85%. 24/7 Medical Billing: 97%+.
Timely Filing Limit
The deadline by which a claim must be submitted to a payer. Medicare: 12 months. Most commercial payers: 90–180 days. Missed = permanent write-off.
Accounts Receivable Aging Report
A report categorizing unpaid claims by age (0–30, 31–60, 61–90, 91–120, 120+ days). The foundation of any AR recovery strategy.
Denial Rate
The percentage of submitted claims denied by payers. Industry average: 11.8% (2024). Every 1% reduction in denial rate = thousands in recovered revenue.
Write-Off
Revenue permanently removed from accounts receivable that a practice considers uncollectable. Many write-offs are preventable with proper AR recovery.
Payer Mix
The distribution of a practice's patient population across different insurance types (Medicare, Medicaid, commercial). Affects AR recovery strategy and priority.
The 10% Rule — AR Benchmark You Must Know

No more than 10% of your total AR should ever be older than 90 days.

If your aging bucket exceeds this threshold, your practice is at significant financial risk. Claims in the 90+ day bucket require immediate, specialized intervention — not standard billing follow-up.

Check My AR Health Free →

When Do You Need AR Recovery Services?

  • Your DAR exceeds 40 days
  • More than 10% of AR is 90+ days old
  • Your denial rate exceeds 10%
  • You're transitioning to a new EHR system
  • You switched billing vendors recently
  • Collections dropped despite steady patient volume
  • You have write-offs you believe were recoverable
  • Your net collection rate is below 92%
  • You have a backlog of unworked claims
  • Your billing staff can't keep up with follow-up
Frequently Asked Questions

Everything You Need to Know About Medical AR Recovery Services

Medical AR Recovery (Accounts Receivable Recovery) is the systematic process of identifying, pursuing, and collecting unpaid or denied insurance claims before they are written off. Healthcare practices need it because industry data shows the average denial rate reached 11.8% in 2024, and claims beyond 120 days recover at less than 40 cents on the dollar. A dedicated AR recovery service ensures every earned dollar is collected — not written off.

Most 24/7 Medical Billing clients begin recovering aged claims and seeing measurable cash flow improvement within 30–45 days. Full-scale AR cleanup engagements for backlogs typically show significant revenue recovery within 60–90 days. Our priority-based approach targets high-value, at-risk claims first to generate rapid financial impact.

 

We recover all claim categories: insurance denials (commercial, Medicare, Medicaid, Tricare, Workers' Comp), underpayments, claims aged 30–365+ days, small balance patient accounts, secondary billing gaps, timely filing near-limit claims, and claims with coding or credentialing errors. No claim is too old or too small — we pursue every recoverable dollar.

 
 

We operate on a performance-based, contingency pricing model — you only pay a percentage of what we successfully recover. There are no upfront fees, no monthly retainers, and no risk. This aligns our incentives with yours: we succeed only when you get paid.

 
 
 

Yes. System transitions are one of the highest-risk periods for revenue loss. Our AR recovery specialists take over your aging AR portfolio during migrations, ensuring no claims are lost, expired, or written off while your team adapts to a new platform. We've helped practices protect millions in revenue during EHR changeovers.

 
 
 
 

Denial Management is proactive — it addresses claim rejections at the front end of your revenue cycle, preventing future denials. AR Recovery is reactive — it pursues claims that have already aged, been denied, or are at risk of write-off. Both services are critical to a healthy revenue cycle. 24/7 Medical Billing provides both as part of a comprehensive accounts receivable recovery strategy.

 
 
 
 
 

Yes. We provide medical AR recovery services across all specialties including Primary Care, Orthopedics, Cardiology, Neurology, Radiology, Behavioral Health, Physical Therapy, Oncology, OB/GYN, Urgent Care, ASCs, and multi-specialty group practices. Each specialty has unique denial patterns and payer-specific rules — our certified billing specialists are trained accordingly.

 
 
 
 
 
 

A healthy Days in AR (DAR) should be below 35 days for most physician practices. If your DAR exceeds 40, your practice is essentially providing interest-free financing to payers. Industry best practice is also that no more than 10% of total AR should be older than 90 days. If you exceed these benchmarks, you need immediate AR recovery intervention.

 
 
 
 
 
 
 

Absolutely. 24/7 Medical Billing is fully HIPAA-compliant. We sign a Business Associate Agreement (BAA) with every client, maintain strict data security protocols, and ensure all claim follow-up, payer communication, and patient balance collection is conducted within federal and state regulatory guidelines.

 
 
 
 
 
 
 
 

Unlike general billing companies, we specialize in hard-to-recover AR — the aged claims, small balances, and complex denials others write off. We combine certified medical coders, payer-specific appeal expertise, and real-time reporting dashboards. Our no-recovery, no-fee model means we're fully invested in your financial outcome. Most competitors only chase high-dollar claims; we recover everything recoverable.

 
 
 
 
 
 
 
 
is your AR recovery service HIPAA-compliant
medical ar recovery services

How Much Revenue Are You Missing Right Now?

Get your free, no-obligation Medical AR Recovery Audit. Our specialists will analyze your accounts receivable, identify recoverable revenue, and give you a custom recovery roadmap — at zero cost, zero commitment.