Aggressive AR Follow-Up Services That Accelerate Cash Flow

The Hidden Cost of Aging Accounts Receivable

Every day unpaid claims sit in your system costs your practice money. Claims over 90 days have only a 50% collection probability, while the average medical practice carries 25% of AR beyond 90 days. Each dollar in AR costs $0.03-0.05 monthly to maintain, and unworked accounts lead to costly timely filing write-offs.

Our systematic approach combines aggressive follow-up with intelligent prioritization. We focus on high-value claims, monitor timely filing deadlines, consider payer performance patterns, and optimize resource allocation to ensure maximum revenue recovery.

Different situations demand different strategies. Our comprehensive approach includes electronic status inquiries, telephone follow-up calls, written correspondence, payer portal research, and structured escalation protocols to ensure no claim falls through the cracks.

Daily AR Management Process

New Claim Review & Categorization

Every new AR entry is reviewed and categorized for appropriate action

Payment Pattern Monitoring

Track payer-specific payment behaviors and expected payment timelines

Variance Identification

Quickly identify deviations from normal payment patterns

Work Queue Distribution

Efficiently distribute work based on priority and specialist expertise

Technology-Enhanced AR Management

Automated Workflows

Intelligent work queues, automatic status checking, and follow-up scheduling.

Real-Time Analytics

Live AR dashboards, aging trend analysis, and payer performance metrics

14-Day Initial Follow-Up

First contact to verify claim status and payment timeline

21-Day Secondary Contact

Escalated follow-up for unresolved claims

30-Day Escalation

Supervisor involvement and appeal preparation